“Everyone believes in the atrocities of the enemy and disbelieves in those of his own side, without ever bothering to examine the evidence.” George Orwell
How many times have you criticized the way someone else is doing something? How many times has “If I were running that project…” come out of your mouth? The truth is that we all have our filters on taking everything we do as gospel and everything “they” do as flawed.
Take the time to understand the other person’s needs and requirements. Ask the hard questions of your client. And ask the hard questions of yourself. Are you really listening, or are you listening through your own filters?